5 Ways to #Fail with a Survey

Thanks to Amtrak, I was treated to a great example of how NOT to survey your customers. A few days ago, a plain white envelope, looking a little bill-like, appeared in my mail box. Normally, I take the time to complete these surveys – call it a professional courtesy from one Marketer to another. ButContinue reading “5 Ways to #Fail with a Survey”